Operators and ISPs may look similar, but each one offers what it thinks are unique features that set it apart from its competitors. Customers need to compare different features and packages to decide which features are important to their operations and determine which offer offers the organization the best value.
Changes in management, technology or regulation can negatively affect a single operator's ability to provide quality connectivity. If the contracted carrier's costs skyrockets, customers may switch to a more reliable connection service with the same data center provider.
Downtime is not acceptable for most IT operations. Organizations that require 100% uptime have learned that the best way to guarantee service is through redundancy. This applies to everything from storage applications, host servers to generators, in case the electrical network falls or oscillates. This practice can also be applied to data center connectivity.
Matrix carrier neutral services are the right choice to have your environment operating, without relying on the operator.
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